The Power of Social Media

InternetThere are some posts that I write after taking notes, researching, interviewing and basically, spending hours so you have good content to read. This one is different. This one is my personal experience with the horror that is Verizon Frontier FiOS, my Twitter rant, BrightHouse Charter Networks reading the rant and coming to the rescue. This is my experience in moving from Frontier to Charter, complete via Twitter and with NOTHING lacking in the process. Continue reading “The Power of Social Media”

Forget Politics…Take Care of the Customer

Field_of_dreamsI’m a sports fan, I will admit that I am hooked on Hockey like some drug, especially if it is my beloved Tampa Bay Lightning (GO BOLTS!). I also like Baseball, and one of my favorite movies of all time was “Field of Dreams”. There is one line in there that was made famous by that move. “If you build it, they will come.” Well, I have news for you, that may be true in Hollywood baseball movies, but that is not necessarily the case when you talk Enterprise-class technology. And if they don’t come, do you try and sell it to them when it clearly isn’t a fit for them? I certainly hope not, but I know a few that will. If you are one of those people, STOP IT! Continue reading “Forget Politics…Take Care of the Customer”